Payment & Make-Up Policies

PRIVATE & DUET SESSIONS

Payment is expected at the time of service for all Private and Duet Sessions. Clients must put a credit card (VISA or MasterCard) on file for late cancellations. Clients may cancel 24 hours prior to service without charge. Late cancellations will be charged the full amount of the scheduled service. Charges may be disputed for the current month but may not be disputed for prior months.

SMALL GROUP TRAINING CLASSES

Classes are scheduled in eight to ten week sessions. Payment is expected for the entire session one week prior to the first class. Clients starting in the middle of a session will be prorated. Checks or cash preferred.

We recognize that cancellations are inevitable and we offer a generous make-up policy. Any missed classes may be made up within the current session but MAY NOT be carried over to the next session. If you are registered for an Athletic Conditioning Plus class, make-ups may need to be completed in a 50-minute class (no refund issued).

To make-up a class, you must notify us 24 hours in advance that you will miss a class. Otherwise the class is forfeited. If at all possible, please give at least one-week notice. Last minute cancellations do not give us enough time to fill the spot with other clients needing make-up classes. Remember, our class size is small and the Studio is busy. If everyone co-operates, we will be able to accommodate the needs of all our clients and keep are prices low!

Make-ups may be scheduled on-line or by contacting Brenda or Stephanie at LNKPilates@gmail.com. Availability for make-up classes is not guaranteed. We reserve the right to change a scheduled make-up class for any reason.

No refunds are issued.